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~ Becomes First Smartphone Brand in India to Offer Assistance in 11 Regional Languages
New Delhi, 2nd May 2025: Xiaomi India has unveiled its new听AI-enabled Customer Support Center, marking a pivotal milestone in its journey to deliver smarter, faster, and more inclusive service experiences. This next-generation facility builds on Xiaomi海角直播 long-standing capability of managing end-to-end customer support 鈥 spanning voice, chat, email, and social media 鈥 with a renewed focus on agility, accountability, and excellence.
In a move that sets a new industry benchmark, Xiaomi becomes the听first smartphone brand in the country听to offer customer support in听11 regional languages, underlining its deep commitment to accessibility across India海角直播 diverse user base. Support remains available听24×7听across chat and social media channels, strengthened by a robust听three-level escalation matrix听that ensures timely resolution and transparency.
The AI-powered Customer Support Center introduces an advanced infrastructure designed to enable听faster rollout of service features, improve response times, and drive adaptive learning for evolving customer needs. From听video demos for flagship smartphones听迟辞听live video assistance for TV repairs, Xiaomi continues to push the boundaries of service innovation.
Building on last year海角直播 launch of听sign language support听for differently abled users, Xiaomi海角直播 evolving service model reflects its vision of truly听inclusive and next-gen customer care. With this upgrade, the brand is听reimagining service delivery听and laying the foundation for the next phase of听customer-centric growth.
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